Permalink Reply by Ubu on December 3, 2009 at 12:51pm
After another day of no work and taking care of my dad's paperwork, I'm going with Olivia's rant. Being subjected to music I'd rather not have to listen to, being put on hold, messages about not being in the office, leave a message and voice recognition questioning, ARGH. I guess it did fine tune my enunciation a bit. I really wanted to say "yep" and "okie dokie" but that would have meant I'd have to start over again and why would the ladies voice say "oh, and by the way, if....yakity yak." Oh so I've got to redo the request for my dad's misplaced social security card? A photocopy of an eighty-seven year old man's non-driver's license is not sufficient? I have to actually mail it in? He's really a threat to our national security, isn't he?
I had to put in a call about a malfunctioning datalogger at work.
Well, I tried to put in a call, but after a looooong time on hold I decided to try their tech chatline.
After a loooong time of staring at the screen which said "Please wait, someone will be with you shortly" I decided to simply send an email to them.
I've dealt with tech people before. Their first order of business is to try and blame anything and everything except their product. So, in the email I stated that I'd already changed the battery, and that I'd been able to successfully download information from the other dataloggers, so it couldn't be the data cable or the port or the computer.
You know what their response was?
"Our records indicate that your unit is 11 months old, and therefore is probably in need of a fresh battery. Please try changing the battery."
Can I claim workman's comp for the bump on my head that I got from banging it on my desk??
I'm retired, I live in a motorhome with a big black hairy dog that loves me. I'm currently on the gulf coast riding out a cold wave that may get all the way down to 48 degrees. Ain't life a bitch?
Can you tell I'm ranting?