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Parents at a mall in Virginia Beach in the U.S. were equally grateful. Penny Madsen, whose son, Cylus, has autism, told 13News Now that she teared up when she watched him meet Santa.
"He's such a great kid," Madsen said, "but he has such an aversion to other people, strangers usually. It's really difficult to get him to really warm up to people, so when he just jumped on his seat with Santa, it really tore me up."