I just read some Internet restaurant reviews. Here is an example for a place in my town; I'm sure you've seen similar things on other web sites.
Anyway, I started thinking about anonymous Web site reviews, and I believe absolute anonymity creates credibility problems for such reviews, since for all we know:
Professional food critics are different. They are not absolutely anonymous, they merely conceal their identity in order to avoid special treatment. If a restaurateur feels a review was unfair for any reason, he or she may contact the publisher of the review with a defense. Any reputable publisher will relay the owner's comments to the review's author, where there is a chance - though not a certainty - of a "frank exchange of views", as they say in diplomatic circles.
None of this happens on most Internet "reader comment" sites.
What do you think ?
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