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Kitchen Nightmare Comes True for Arizona Restaurant Owners

By Lylah M. Alphonse, Senior Editor, Yahoo! Shine | Work + Money – Tue, May 14, 2013 2:23 PM EDT

It was a "Kitchen Nightmares" first. In the latest episode, celebrity chef Gordon Ramsay got so fed up he refused to help a pair of restaurant owners, Amy and Samy Bouzaglo, of Amy's Baking Company in Scottsdale, Arizona, salvage their business.

In spite of the episode's predictable "trainwreck" outcome, the couple proudly promoted it on their company's Facebook page in April before it was shown on television. When the episode aired on Friday, a storm of social media criticism ensued—and the feisty Bouzaglos fought back

After finding a freezer filled with packaged ravioli and a bakery case displaying "homemade desserts" that were actually bought elsewhere, Ramsay struggled to stop the combative couple from cursing out the customers and taking away their servers' tips. Finally, he got up and walked away, saying, "I can't help people who can't help themselves."

The couple jumped on Facebook to defend themselves.

"We do not feel the need to make any excuses for our behavior on tonight’s show," they said in a statement on Friday. "We do not, nor have we ever stolen or taken any of our servers, waitresses, or waiters tips at Amy’s Baking Company." They added that they pay their staff "anywhere between $8.00 to $14.00 per hour" and challenged any of the more than 100 people who have worked for them in the past year to prove the allegations uncovered by "Kitchen Nightmares." They ended the statement with: "So please enjoy the show! Amy & Samy"

The Bouzaglos have a history of reacting badly to negative reviews. In 2010, after receiving a negative, one-star review on Yelp!, they started insulting the critic and arguing with readers, the Phoenix New Times reported. Yahoo! Shine tried to get their side of the story, but multiple phone calls to Amy's Baking Company were not returned on Tuesday.

Even after "Kitchen Nightmares" and all of the Bouzaglos' confessions, the company's website still states: "All of our Pastries are baked fresh daily by me." It also still features a page devoted to Amy's baking, with photos—like the gorgeous Henna Mehndi Cake— that critics have shown were taken from other sites. "I have been busy creating new cake designs," Amy writes under the photos. "What do you think?"

http://shine.yahoo.com/work-money/kitchen-nightmare-comes-true-for-...

Replies to This Discussion

Permalink Reply by frenchy on May 16, 2013 at 11:48am

brings that old sayin to mind .. never miss an opportunity to just shut the fuck up .. don't it ?

Permalink Reply by ProblemAgain on May 16, 2013 at 11:53am

or as one of my attorneys once said..."you can't be charged for what you don't say"...a nice way of saying shut the fuck up...(and i know, i know...sometimes you CAN be charged as in failing to disclose etc etc but that begs the point which is more people get themselves in trouble by flapping their lips than by imitating marcel merceau and stop the talking)

Permalink Reply by ProblemAgain on May 16, 2013 at 11:54am

holy fuck....you do have to wonder....